Enterprise Solutions
SAP Maintenance and Support
We offer flexible support models to the customer based on their client's resource strengths, organizational policies and budgets. We collaborate with the client teams on a proactive basis, empowering them to focus on strategic projects and long term objectives.
We have a multi-pronged engagement model extending support services in a combination of onsite/ near shore and offshore basis.
Our services includes -
• Functionality enhancements
• Configuration of new business processes/ modules
• Level 2, 3 application helpdesk
• Technical development
• Building interfaces and integration with 3rd party products
• Basis administration of all SAP systems in the landscape
• Basis Support services
• Installation of new SAP instances
• OS/DB migrations
• Move systems to the cloud
• SAP application patching and maintenance
• Troubleshooting and issue resolution
• Data volume management
• Staff augmentation