SAP CRMServices

CRM has a set of methodologies and tools that helps to manage customer relationship in an organized way. CRM is a business strategy for optimizing customer interactions. It helps in understanding your customers, their needs and requirements.

SAP CRM is a part of SAP business suite. It can implement customized business processes, integrate to other SAP and non-SAP systems, help achieve CRM strategies.

SAP CRM can help an organization to stay connected to customers. This way organization can achieve customer expectations with the types of services and products that he or she actually needs.
It also helps to achieve 'Single face to customer', which means the customer get regular & actual information independent of channel through which the he or she is contacting your company.

Our SAP CRM Service offerings include Consulting, Implementation, Customization & Integration, Upgrade Services, Support and Maintenance. Our Kentech IT has built a competence and capabilities in the SAP CRM domain which is backed by some strong values to work with the client as their virtual extension. Our best practices, accelerators and innovative solutions help you implement CRM systems with more efficiency. CRM Solution focus on

Sales :Shorten Sales Cycles, Increase Revenues, Maximize Sales Team Productivity, Ensure Customer Loyalty, Optimize Indirect Selling Channels

Field Service: Empower Service Team, First Call Resolution, Drive Revenue, Improve Customer Satisfaction

Channel Inventory: Manage Channel Inventory, View Customer Demand, Track re-sales, Perform Effective Demand planning

Marketing: Streamline Process, Increase Customer Demand, Calculate Marketing Spend, Retain High Value Customers